At HD Fragrances, we give special importance to confidentiality and the security of your personal data. This policy describes how and why we process your personal data, and it informs you of your rights.
This policy concerns the protection of personal data in force on its company websites:
The Processor is the company HD FRAGRANCES, a simplified joint stock corporation with a capital stock of €53 000, having its registered office at 9 Sint Elooistraat – 1700 Dilbeek – Belgium, registered in the Belgium Commercial Register under number 0877 326 693.
Email address: firstname.lastname@example.org
Telephone: +33 (0)4 90 26 37 98
What do we do with your personal data?
In order to better manage your order, we ask you a certain amount of personal data.
- Your establishment name, last name, first name, civil status and address: they condition the good routing of your order.
- Your e-mail address: it allows you to receive your order confirmation, and, if you ask, to be informed by e-mail of news and our offers online.
- Your telephone number: it allows us to contact you for any further information.
- Data marked with a (*) is required to process your order and deliver. Other data is optional and is collected for statistical and service personalization purposes only.
The recipients of your personal data are, where appropriate, our payment service providers or payment security, our delivery service providers, our business partners. In the case where this is required by law, your consent is collected or a possibility of refusal is arranged before any data transmission.
The personal data recorded on this site will be stored and used in accordance with the General Data Protection Regulation (GDPR) No. 2016/679 updated as of May 23, 2018, which provides with the following rights:
- Right of access: the right to be informed and to demand access to the personal data that we process;
- Right of correction: the right to ask us to change or update your personal data when this is inexact or incomplete;
- Right to erase: the right to ask us to erase your personal data permanently; Right of limitation: the right to ask us to stop the processing of part or all of your personal data, temporarily or permanently;
- Right of opposition: The right to refuse the processing of your personal data at any time for personal reasons; The right to refuse the processing of your personal data for marketing purposes;
- Right of data portability: the right to request a copy of your personal data in electronic format and the right to send this data for use by a third party; and
- The right not to be subjected to automated decisions: the right not to be subjected to a decision based only on an automated decision, including profiling, if such a decision would have a legal effect on you or produce another similar, significant effect.
- You can easily unsubscribe from our various services by clicking on the “unsubscribe” link provided in each email from About Rose/HD Fragrances, or by sending us an email or letter at the addresses mentioned above.
We attach great importance to data protection. This is why we manage your personal data with great care, and in strict compliance with the framework set by law.
How do we protect your data online?
You can still browse our site without having to register as a user first. No technique is implemented to record your e-mail address or any other personal data without your consent.
Each page visited and each file opened on the site causes these actions to be recorded in a log file on our server. Mainly recorded: the original page, the file name, your current IP address, the date and time of the action, the status of the action (transmitted file, file not found, etc.). ), the amount of data transmitted, the type of browser and the language of the browser.
The data thus recorded are used exclusively anonymously for statistical purposes.
Management of personal data
We collect your personal data only if you have expressly communicated it to us. These data will then be used exclusively for the purposes for which they were communicated.
We use your personal data as part of the processing of the order, delivery, payment and to inform you about orders, products, services and offers.
We ask for your email address so you can reach us more simply and faster than by post. Personal data is only passed on to third parties if you have expressly given permission or in accordance with legal provisions.
Your data helps us to personalize your HD Fragrances buying experience and constantly improve it.
Use of personal data
We register your personal data first to ensure optimal processing of your order and transmit it if necessary, always for the same purpose, to other companies. We can imagine that, for example, we send your data to a supplier to send you the goods. The recipient can use the data transmitted in this way only to perform his task, another use is not allowed.
To the extent that you have given your consent, we will transmit the data entered in connection with your order (address, telephone number and name of the company) to an opinion and market research institute that conducts investigations towards clients.
You may object at any time to the transmission of this information by contacting the contact listed at the bottom of this page. The data is not transmitted for other purposes.
In addition, we will not sell or transmit your data to third parties without your consent. This situation may change only under the effect of a legal obligation or if we must assert our rights, especially in the context of our contractual relationship with you.
Cookies are small text files that your browser receives when you arrive on our homepage and saves on your computer (if the browser configuration allows it). In order to use our shopping cart, temporary cookies must be allowed. Information, product offers corresponding to your interests and especially the specific product recommendations we create for you can not reach you without cookies. Your personal data (eg your name and email address) are not recorded in these cookies and not exploited.
You can oppose the registration of cookies on your computer by modifying the configuration of your browser. However, this may lead to restrict the functionality of our offer on the site.
Use of social plugins
Facebook: On our website are plugins of Facebook, intended to give a more personal character to our offer. We use for this a button “Recommend”, identifiable thanks to the logo of Facebook (the letter “f”). This is an offer from the US-based company Facebook Inc. (1601 California S. Ave., Palo Alto, CA 94304, USA). If you arrive on a page with such a plugin, your browser will establish a direct connection with the servers of Facebook only if you click on the button. The content of the plugin is transmitted by Facebook directly to your browser which integrates it to the web page. The integration of plugins allows Facebook to know that your browser has arrived on the page in question, even if you do not have a Facebook account or if you are not connected to Facebook at that time. This information (including the IP address) is sent by your browser to a Facebook server in the United States and registered there. If you are connected to Facebook, Facebook will be able to categorize the information of your visit on our website directly into your Facebook account. If you interact with the plugin, by clicking on the “Recommend” button for example, the information will also be sent directly to the Facebook server and saved there. In addition, this information will be posted on Facebook and visible to your friends.
Use of web analytics tools
We use Google Analytics with the extension “_”. Thus, the IP addresses collected by Google Analytics are shortened. This is to prevent Google from linking IP addresses to personal data.
By subscribing to our newsletter, you authorize us to use your data for advertising purposes specific to our company. Newsletters are sent by Mail Chimp or other providers. Your consent to receive newsletters by email remains valid as long as you have not expressly advised us otherwise. Unsubscription is possible at any time. Just click on the link at the bottom of each newsletter or contact the contact listed at the bottom of this page. Our newsletter is sent to you regularly. It informs you about our products and offers and provides you with useful information for your business.
Upon request, we will provide you with the information we have registered about you free of charge. You have a right to rectify opposition and delete information about you.
Payment by credit card
We offer among other things the payment by credit card (VISA, MasterCard). When ordering, you enter the data specific to your card. We work in collaboration with the payment provider INGENICO who is PCI certified and your data is stored on their servers for payment. HD FRAGRANCES does not record or keep your credit card details.
As concerns your bank data, please note that it is stored under encrypted headings and all data transmitted is encoded (via SSL encryption). None of this data transits on the Internet in plain text form.
This information note on data protection may be subject to changes depending on the evolution of the legislation. We therefore ask you to regularly consult this page on our website.
Your rights and your information
At all times you are entitled to receive information about your personal data saved with us and, where necessary, to have this corrected, blocked or deleted. For enquiries about the collection, processing and use of your personal data and for information, correction, blocking or deletion of data, please address the Data Protection Officer of HD Fragrances below.
HD FRAGRANCES SPRL 9 Sint Elooistraat 1700 Dilbeek Belgium
HD FRAGRANCES SAS 963 Draille des Parties 13810 Eygalières France